Privacy Policy
Template wording – review with a qualified adviser before launch. Last updated: 29 October 2026.
Who we are
Sadat.uk (placeholder legal name – change in Admin → Settings) ("we", "us"), Placeholder address, London, United Kingdom, is the data controller for personal data collected through Sadat.uk. Contact: support@sadat.uk.
What we collect
- Account details: name, email address, phone number and address (if you provide them), and your password, which is stored only as a one-way hash.
- VoIP account: your VoIP username and balance. We check your VoIP password with the VoIP provider once, to confirm the account is yours. We never store it.
- Payments: order amounts, references and payment status. Card details are handled by Stripe and never reach our servers.
- Security logs: IP address, sign-in times and actions on your account, kept to protect you and us from fraud.
Why we use it (lawful bases)
- To provide the top-up service you request (contract).
- To keep financial records for tax and accounting purposes (legal obligation).
- To prevent fraud and keep the service secure (legitimate interests).
Who we share it with
We share data only as needed to provide the service: Stripe (payments), our VoIP provider (to apply credit to your account), our web hosting company and our email provider. We do not sell your data.
How long we keep it
We keep financial records for 6 years, as required by UK law. Other account data is kept while your account is open and for up to 12 months after you ask us to close it.
Your rights
Under UK GDPR you can ask for access to, correction of, or deletion of your data, ask us to restrict how we use it, or object to how we use it. Email support@sadat.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
We use one essential cookie to keep you signed in. It is needed for the website to work. We do not use advertising or tracking cookies.